Adding or Editing SOS & Emergency Contacts

Adding or Editing SOS & Emergency Contacts

1.Select Site & Key Contacts on the side panel. Select the green + icon to add a new item or edit to make changes to an existing item.


Key Contacts can be added by converting a current app user to a contact or by adding them as a Generic Contact (e.g Department roles etc).
Contacts that are also users, will receive push notifications and messages the same as an App user will (e.g for SOS alerts).

Generic Contacts not assigned as App users will only receive messages/ calls if selected too. By setting a contact as a Private Contact, such as a ERT member who will form part of the SOS contacts, they will display in the portal as a contact but not in the App for users to see their details.


All users with Emergency as their description will automatically become SOS contacts.



2. Items that are saved only will sit as draft items. These can be edited as needed. Once saved & published these will display in the app. Searching for items can be filtered  be selecting the relevant box. 

3. Items ticked as Archived can be re-published when relevant to show in the app. Unpublishing is a great option to remove content displaying on the app until its needed again. Items can be unpublished by selecting edit on an existing entry. 











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